Frequently Asked Questions

If these are really the 'best in the world', why didn’t my audiologist mention them?

Most hearing care clinics in Australia are owned by hearing aid manufacturers, including Audika, Connect Hearing, Attune, and Bloom Hearing. As you can expect, audiologists at these companies are implored to prescribe their own brands. Other hearing care networks, including Specsavers and Amplifon, are owned by global healthcare multinationals. Such networks have “exclusivity” deals with other hearing aid manufacturers.

So, if you’re being seen at these hearing centres, you’ll probably be redirected towards solutions and brands that make the most money for stakeholders, regardless of whose technology is currently the world’s best.

In contrast, HearingPro is family-owned and independent. We’re committed to working with all leading manufacturers to ensure that our clients get the best possible outcomes.

What is involved in the FREE, 1-Hour Technology Consultation?

In order to understand if the latest technology is suitable for your needs, lifestyle, and preferences, we need to need to go through the process. This involves:

Hearing Assessment & Consultation
In order to understand if the Genesis AI hearing technology is right for you and, if so, what model and style best meet your needs, we will start with a Hearing Assessment. We will also have a chat to understand your difficulties, needs, and preferences. This will be at any of our 15 locations in Victoria at a time and location that is most convenient to you.

While not compulsory, it would be great if you could bring a family member or friend, as they can undoubtedly offer additional information, and a familiar voice can really help in both hearing tests and the fine tuning of your hearing aids.

Recommendation

Following the assessment of your needs and preferences, we will be able to advise you of the best path to re-establishing clear hearing.

Gold-Standard Aftercare

You will also have access to 3 years of fittings, 'clean & checks', and minor repairs at no extra cost. This is all part of our Gold Standard Aftercare Package. So there it is. Contact us today, and we’ll get you started.

How much do they cost?

We are more than happy to provide you with a quote!

Genesis AI comes in a range of styles and technology levels, and your costs will vary greatly depending on your access to financial assistance. To get you as close to a price as possible, please call us today or email [email protected] with answers to the following questions:

1. Are you a pensioner or DVA card holder?

2. Have you ever worked in a noisy job that may have contributed to your hearing loss?

3. Do you have private health insurance that covers hearing aids? Who is that with?

4. Do you have a preference for hearing aids that go behind your ear, or inside the ear?

5. Is your hearing loss in one ear or both?

Thank you again for your interest!

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Take a step towards hearing every word, and reclaiming your confidence in difficult listening environments.

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